Information about the Summit
The 8th Annual Retail Banking Technologies Summit is meticulously crafted to delve into the latest trends and challenges shaping the retail banking landscape. Explore key topics such as artificial intelligence (AI) and chatbots, digital transformation strategies, optimisation of agent productivity and performance, effective approaches to social care, cost reduction through self-service innovations, and the transformative power of data analytics. Immerse yourself in the insights shared by banking experts.
The main topic to be covered
01 Potential risks, implications and benefits of digitalisation in retail banking technology 02 Digital-only banking — The first step in the entire Banking industry evolution 03 Banks VS Fintech — Collaborate/compete/invest/acquire 04 What are the advanced technological skills that employees in the industry should possess? 05 Revealing the trends of retail banking technology 06 Future of artificial reality and the metaverse in banking