Swisscom Health + mindit.io: Innovating the Healthcare Sector with Medical Connector

About the Client

Swisscom is Switzerland’s leading telecom and one of its top IT companies. Through Swisscom Health, it offers digital services tailored to medical institutions and funding agencies. With Medical Connector, Swisscom provides an essential infrastructure for secure data sharing in the healthcare sector. The platform currently connects over 200 hospitals and is central to the country’s digital healthcare landscape.

/Key Results

Refactored the Medical Connector UI and application server

Enhanced cross-organizational communication and data accessibility

Introduced secure message tracking, priority routing, and attachment handling

Strengthened user experience with a clean, modern dashboard and inbox features

Received strong validation from demo sessions and stakeholders

/The Challenge

Initially developed 20 years ago, Medical Connector faced limitations in adapting to modern technologies. Key challenges included:

Supporting a legacy application architecture

Modernizing the user experience for medical professionals and patients

Ensuring a seamless integration of new features without disrupting existing operations

Updating technical documentation to align with new system requirements

/Project Goals

mindit.io was brought in to:

Refactor and modernize the Medical Connector interface and back-end API

Deliver an intuitive and accessible cross-organization messaging solution

Improve user experience and ensure alignment with current and future healthcare needs

Create a robust, extensible foundation for future digital health innovation

/mindit.io’s Solution

The project followed a phased approach: discovery and process mapping, technical documentation, and iterative delivery. mindit.io refactored both the frontend (using Angular) and backend (Java 11, Spring Boot 2), consolidating platform logic into a scalable and secure API. OpenAPI was leveraged for UI and backend collaboration, and additional tools like Spring Security LDAP, MapStruct, and Hibernate ensured maintainability and security. Key features included message attachments, inbox rules, message tracking, delivery prioritization, and dashboards for hospital-wide usage.
Technologies: Angular, Java 11, Spring Boot 2, Spring MVC, Spring Security LDAP, Hibernate, Spring Data, MapStruct, OpenAPI, Maven
Team: 1 Project Manager, 1 KAM, 1 UI/UX Designer, 2 Front-End Developers, 2 Backend Developers, 1 Tester

/Results

The solution is currently in advanced development, with four demo sessions completed and highly positive feedback from Swisscom Health stakeholders. Business impact and user experience are already significantly improved. mindit.io’s modernization work ensures Swisscom Health has a robust, secure, and intuitive tool for future digital healthcare integration.

/Client Testimonial

“Thanks to the collaboration with mindit.io, we’re bringing Medical Connector into the modern digital era. The solution is already improving communication between healthcare providers—and we’re only getting started.”

– Swisscom Health Representative

/Visuals and Supporting Media

Screenshot of dashboard and message inbox

Technical architecture: before and after

Demo session feedback highlights

OpenAPI-based collaboration flow

/Strategic Takeaways

Legacy healthcare platforms can be successfully modernized with careful refactoring

Open standards like DICOM and OpenAPI ensure cross-institution compatibility

Agile development and user-centered design enhance adoption and usability

Secure communication infrastructure is critical in healthcare applications

/What’s Next?

The next step is completing development and delivering a stable, scalable product that meets Swisscom Health’s operational and strategic goals. Ready to modernize your healthcare platform for the digital age?

Talk to our experts

/ medical

Executive Summary

mindit.io partnered with Swisscom Health to modernize and enhance Medical Connector – a secure, DICOM-standard communication platform used by over 200 hospitals across Switzerland. The solution allows medical professionals and patients to share medical imagery and structured data efficiently. By refactoring the legacy UI and application server, mindit.io enabled a faster, more user-friendly, and scalable product that meets today’s digital healthcare expectations.

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