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Swisscom Health + mindit.io: Innovating the Healthcare Sector with Medical Connector

Executive Summary

mindit.io partnered with Swisscom Health to modernize and enhance Medical Connector – a secure, DICOM-standard communication platform used by over 200 hospitals across Switzerland. The solution allows medical professionals and patients to share medical imagery and structured data efficiently. By refactoring the legacy UI and application server, mindit.io enabled a faster, more user-friendly, and scalable product that meets today’s digital healthcare expectations.

Key Results

  • Refactored the Medical Connector UI and application server
  • Enhanced cross-organizational communication and data accessibility
  • Introduced secure message tracking, priority routing, and attachment handling
  • Strengthened user experience with a clean, modern dashboard and inbox features
  • Received strong validation from demo sessions and stakeholders

About the Client

Swisscom is Switzerland’s leading telecom and one of its top IT companies. Through Swisscom Health, it offers digital services tailored to medical institutions and funding agencies. With Medical Connector, Swisscom provides an essential infrastructure for secure data sharing in the healthcare sector. The platform currently connects over 200 hospitals and is central to the country’s digital healthcare landscape.

The Challenge

Initially developed 20 years ago, Medical Connector faced limitations in adapting to modern technologies. Key challenges included:

  • Supporting a legacy application architecture
  • Modernizing the user experience for medical professionals and patients
  • Ensuring a seamless integration of new features without disrupting existing operations
  • Updating technical documentation to align with new system requirements

Project Goals

mindit.io was brought in to:

  • Refactor and modernize the Medical Connector interface and back-end API
  • Deliver an intuitive and accessible cross-organization messaging solution
  • Improve user experience and ensure alignment with current and future healthcare needs
  • Create a robust, extensible foundation for future digital health innovation

mindit.io’s Solution

The project followed a phased approach: discovery and process mapping, technical documentation, and iterative delivery. mindit.io refactored both the frontend (using Angular) and backend (Java 11, Spring Boot 2), consolidating platform logic into a scalable and secure API. OpenAPI was leveraged for UI and backend collaboration, and additional tools like Spring Security LDAP, MapStruct, and Hibernate ensured maintainability and security. Key features included message attachments, inbox rules, message tracking, delivery prioritization, and dashboards for hospital-wide usage.
Technologies: Angular, Java 11, Spring Boot 2, Spring MVC, Spring Security LDAP, Hibernate, Spring Data, MapStruct, OpenAPI, Maven
Team: 1 Project Manager, 1 KAM, 1 UI/UX Designer, 2 Front-End Developers, 2 Backend Developers, 1 Tester

swisscom-casestudy2.png

Results

The solution is currently in advanced development, with four demo sessions completed and highly positive feedback from Swisscom Health stakeholders. Business impact and user experience are already significantly improved. mindit.io’s modernization work ensures Swisscom Health has a robust, secure, and intuitive tool for future digital healthcare integration.

Client Testimonial

“Thanks to the collaboration with mindit.io, we’re bringing Medical Connector into the modern digital era. The solution is already improving communication between healthcare providers—and we’re only getting started.”

– Swisscom Health Representative

Visuals and Supporting Media

  • Screenshot of dashboard and message inbox
  • Technical architecture: before and after
  • Demo session feedback highlights
  • OpenAPI-based collaboration flow

Strategic Takeaways

  • Legacy healthcare platforms can be successfully modernized with careful refactoring
  • Open standards like DICOM and OpenAPI ensure cross-institution compatibility
  • Agile development and user-centered design enhance adoption and usability
  • Secure communication infrastructure is critical in healthcare applications

What’s Next?

The next step is completing development and delivering a stable, scalable product that meets Swisscom Health’s operational and strategic goals. Ready to modernize your healthcare platform for the digital age?

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