Avolta at mindit Forward: Modernizing Global Travel Retail with Data and AI

At mindit Forward: Data & AI Transformation Lift Off, we welcomed Ioannis Zouroudis, Global Head for Commercial Applications and Integration at Avolta, one of the world’s leading travel retailers. Ioannis shared how Avolta (known to many historically as Dufry) is reshaping the travel experience through large-scale modernization, hybrid retail concepts, and AI that serves real customers in real time. The theme was simple and powerful: deliver value, measure it rigorously, and enjoy the craft of building systems that work at global scale.